Terms of Service
These terms apply to your use of the NovaFlip website and any NovaFlip services provided by DDT LIMITED.
Who We Are
NovaFlip is operated by DDT LIMITED, a company registered in England and Wales under company number 06287832. Our registered office is 27 Vicarage Road, Tean, Stoke-On-Trent, England, ST10 4LE. You can contact us at daren@novaflip.com or on +44 7590 216276.
Using The Website
You may use this website for lawful business enquiries and to learn about NovaFlip. You must not misuse the website, attempt to interfere with its operation, or use it to send harmful, unlawful, or misleading material.
Service Information
Information on this website describes the intended NovaFlip service. It is not a guarantee of specific business results, review volume, ranking improvement, or revenue. Any service agreement, pilot, or paid arrangement will be agreed separately.
Google Reviews And Customer Messaging
NovaFlip is intended to help businesses ask for honest customer feedback. Businesses remain responsible for complying with Google review policies, SMS rules, customer-consent requirements, advertising rules, and any laws that apply to their own customer communications.
SMS Text Messaging Terms
NovaFlip SMS is operated by DDT LIMITED. Messages may include requested information, demo links, appointment confirmations, missed-call follow-up, onboarding details, and support messages related to NovaFlip.
You can opt in by submitting the optional SMS consent form on our website, verbally agreeing during a phone call, or asking us to text you information. The SMS checkbox on our website is unchecked by default and is separate from any promotional consent. NovaFlip does not use this form to request promotional SMS consent.
You can cancel SMS service at any time by replying STOP. After you reply STOP, we will send a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from NovaFlip unless you ask us to resume or opt in again.
If you are experiencing issues with the messaging program, you can reply HELP for more assistance, email daren@novaflip.com, or call +44 7590 216276.
Mobile carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies, usually 1 to 4 messages per month, depending on your enquiry, appointment, onboarding, or support request. If you have questions about your text or data plan, contact your wireless provider.
For privacy information, read our Privacy Policy. Additional SMS terms are available at SMS Terms.
Intellectual Property
The NovaFlip website, branding, copy, designs, and service materials belong to DDT LIMITED or its licensors. You may not copy, resell, or reuse them without written permission.
Limitation Of Liability
To the fullest extent permitted by law, DDT LIMITED will not be liable for indirect, incidental, consequential, or loss-of-profit damages arising from use of the website or services. Nothing in these terms excludes liability that cannot be excluded by law.
Privacy
Our handling of personal information is explained in our Privacy Policy.
Updates
We may update these terms from time to time. The current version was last updated on 5 June 2026.