SMS Terms
These SMS Terms explain how NovaFlip may send text messages to business contacts who consent to receive them.
Program Name
NovaFlip SMS is operated by DDT LIMITED, a company registered in England and Wales under company number 06287832. Registered office: 27 Vicarage Road, Tean, Stoke-On-Trent, England, ST10 4LE.
Message Types
Messages may include requested information, demo links, appointment confirmations, missed-call follow-up, onboarding details, and support messages related to NovaFlip.
Consent
We send SMS only when you have agreed to receive messages from NovaFlip, such as by submitting the optional SMS consent form on our website, verbally confirming during a phone call, or asking us to text you information. The website SMS checkbox is unchecked by default and must be actively selected before SMS consent is recorded.
NovaFlip does not use the website SMS opt-in form to request promotional SMS consent.
Frequency And Charges
Message frequency varies, usually 1 to 4 messages per month, depending on your enquiry, appointment, onboarding, or support request. Message and data rates may apply depending on your mobile plan and carrier.
Opt Out
You can cancel SMS service at any time by replying STOP. After you reply STOP, we will send a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from NovaFlip unless you ask us to resume or opt in again.
Help
If you are experiencing issues with the messaging program, you can reply HELP for more assistance, email NovaFlip at daren@novaflip.com, or call +44 7590 216276.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
Our handling of personal information, including mobile information, is explained in our Privacy Policy.
Updates
We may update these SMS Terms from time to time. The current version was last updated on 5 June 2026.