Program Name
NovaFlip SMS is operated by DDT LIMITED, a company registered in England and Wales under company number 06287832. Registered office: 27 Vicarage Road, Tean, Stoke-On-Trent, England, ST10 4LE.
Message Types
The enquiry form offers one confirmation SMS about the submitted enquiry. Other messages you separately request may include requested information, demo links, appointment confirmations, missed-call follow-up, onboarding details, and support messages related to NovaFlip.
Consent
We send SMS only when you have agreed to receive messages from NovaFlip. Selecting the optional SMS checkbox on our enquiry form consents only to one confirmation SMS per submitted enquiry. The website SMS checkbox is unchecked by default and must be actively selected before SMS consent is recorded. Other messages require your separate agreement, such as verbally confirming during a phone call or asking us to text you information.
NovaFlip does not use the enquiry form with optional SMS consent to request promotional SMS consent.
Frequency And Charges
If you select the optional SMS checkbox on our enquiry form, we may send one confirmation SMS per submitted enquiry. The frequency of other messages depends on what you separately request or agree to receive. Message and data rates may apply depending on your mobile plan and carrier.
Opt Out
You can cancel SMS service at any time by replying STOP. After you reply STOP, we will send a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from NovaFlip unless you ask us to resume or opt in again.
Help
If you are experiencing issues with the messaging program, you can reply HELP for more assistance, email NovaFlip at daren@novaflip.com, or call +44 7590 216276.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
Our handling of personal information, including mobile information, is explained in our Privacy Policy.
Updates
We may update these SMS Terms from time to time. The current version was last updated on 10 September 2026.