Step 1
The text feels like it came from the business.
The message is specific enough to feel human, but still simple. It thanks the customer, asks for an honest Google review, and explains the children's meals campaign without making the review feel bought.
✓Uses the customer's name and the business branding.
✓Asks for an honest review, not a positive one.
✓Only follows up if they do not tap the review link.
9:41
Riverside Plumbing
Text message
Riverside Plumbing
Hi John and Daisy, thanks again for choosing Riverside Plumbing today.
If you are happy with the work, would you mind leaving us an honest Google review? It really helps a local business like ours.
As part of this thank-you campaign, we are helping provide one breakfast for a child in need. If you can spare a minute for an honest review, it helps keep this going.
G
Leave an honest Google review
Riverside Plumbing
Open Google review
No tap logged yet - reminder sent
Quick reminder, John and Daisy. If you have not had a chance yet, the Google review link is just above. Honest feedback really helps us, and it helps support a breakfast for a child in need.
Last little nudge from us, John and Daisy. The Google review link is just above if you still have a minute. Thanks again.
Link tapped - reminders stopped
Thanks again for your custom, John and Daisy. It was a pleasure to work for you. We have helped provide one breakfast for a child in need as part of this thank-you campaign.
Step 2
The customer lands where reviews matter.
The link sends them into Google with the business already in front of them.
✓Customer gets a direct path to the Google review screen.
✓Tap tracking gives the business practical visibility.
✓Once tapped, the customer is not chased again.
google.com/search/review/riverside-plumbing
GGoogle review
Riverside Plumbing
Plumber · Open now · 4.9 rating
Mike and the team were on time, explained the repair clearly, and left everything tidy. Really easy company to deal with and we would happily recommend them.
John & Daisy MorganExample customer review
Post
Tracked tap logged. Reminders stopped.
Step 3
The business gets something worth posting.
At the end of the month, the owner gets a Facebook-ready post that thanks customers and celebrates the children's meals provided. It makes review generation visible without begging for reviews in public.
✓Shows community impact in plain language.
✓Gives the business a useful social post every month.
✓Connects reviews to local trust, not just star count.
Riverside Plumbing
Monthly community update · Facebook
Thank you to our customers this month. Your honest Google reviews helped us provide meals for children in need through our local charity partner. We appreciate everyone who took a minute to support a small local business.
Community thank-you
37
children's meals provided this month
Thank you, customersSmall reviews, real local impact.
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84review requests sent
37children's meals provided
18new Google reviews
Simple for the business. Better for the customer.
The campaign asks for honest Google reviews, then turns the whole process into something useful for the business.
- Runs automatically from completed jobs in the existing CRM.
- Makes the review ask feel personal, not like a generic text.
- Sends polite reminders and stops once the customer taps through.
- Helps turn happy customers into more visible Google proof.
- Creates a ready-made Facebook post every month.
- Connects the campaign to children's meals and local goodwill.